The personal information that Hôtel Caron de Beaumarchais may process, and which concerns you, results from your request to make a reservation with our establishment, a contact request, or the receipt of documentation.
Data collected
The data that may be collected includes:
- Reason for travel
- Composition of the travelling party
- Company information
- Information relating to your stay
- Satisfaction during the stay
- Satisfaction after the stay
- Recommendations about the surrounding area
- Contact details: surname, first name, e-mail address, telephone number
- Browsing data required for the proper functioning of the website and audience measurement
Purposes of processing
This data is necessary for the following purposes:
- Sending documentation about the hotel
- Sending follow-up e-mails for satisfaction surveys and/or marketing purposes
- Improving our follow-up and customer service
- Booking an online service
- Processing statistics
- Managing and operating the hotel’s activity
- Responding to requests submitted via the website
Legal basis
This processing is based on:
- The performance of a contract: booking and stay
- The legitimate interest of the hotel: service improvement and statistics
- Consent: commercial prospecting and cookies
Data recipients
The data is used by the hotel and by its service providers for the purposes described below:
- D-EDGE / Availpro SAS (435 318 985 00049) – 14-16 boulevard Poissonnière, 75009 Paris: creation of reservations
- Medialog (345 306 617 00043) – 150 boulevard Masséna, 75013 Paris: registration of reservations
- Progress9 (798 181 699 00017) – 54 rue de Clichy, 75009 Paris: guest satisfaction management
- Figestel SARL (502 208 697 00024) – 36 rue du Montcel, 95430 Auvers-sur-Oise: hotel and website management
This information is neither sold nor transferred to third parties for commercial purposes.
Data retention period
Data is retained for the time necessary to fulfil the purposes for which it is collected, and in accordance with applicable legal obligations.
User rights
In accordance with applicable regulations, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to restriction of processing
You may exercise these rights:
- By e-mail to the hotel
- By post to the hotel’s address
- By contacting one of the service providers mentioned above directly
Telephone marketing
In accordance with Article L223-1 of the French Consumer Code, you may register free of charge on the Bloctel telephone marketing opposition list.
Cookies
The website uses cookies to ensure its proper functioning and to measure audience traffic.
You can manage your preferences via the banner provided for this purpose.
Contact
Hôtel Caron de Beaumarchais
12 rue Vieille-du-Temple
75004 Paris – France
elephone: : +33 (0)1 42 72 34 12
E-mail : hotel@carondebeaumarchais.com
Website : https://www.carondebeaumarchais.com/